--- title: So you have a hybrid workspace now... description: "  There are five things to consider when trying to assess whether or not you picked the right UCaaS solution for your business. Is the platform robust?: on the surface they may a" image: https://www.crossvergence.com/hubfs/Imported_Blog_Media/622101_803997.jpeg --- [![logo-crossvergence](https://www.crossvergence.com/hubfs/site-files/global/logo-crossvergence.svg "logo-crossvergence")](https://www.crossvergence.com/) Who We Are ### Our Company We help our clients make the right choices when buying and managing technology.  [Learn More](https://www.crossvergence.com/our-company) ### Our Partners Our partners bring you solutions that transform tech investments into tangible business outcomes. [Learn More](https://www.crossvergence.com/our-partners) ### Careers When you work at CrossVergence, you can expect flexible remote work, generous PTO, a fun culture, and so much more. View open positions and apply today. 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[Blog](https://www.crossvergence.com/blog) [Contact Us](https://www.crossvergence.com/contact) [Contact Us](https://www.crossvergence.com/contact) Published: 29 Jun 2022 # So you have a hybrid workspace now... [Book Consult](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLIuES2CmKPkuvrOkOSwKH3skGRYHOM7A5Ulq41BwaQ7%2BroZL9N9NZQDDv8G921V019qUruLB52ihKh2%2B8zKu7dA8qRgiT3ku2%2BfXczxWXfcPnKKEH%2BglCImR27%2BMBZo3qyyVdrfVB6kpfASY25oeINutVnqYJ2JpxWmOwq2BkNICtb9%2BmeilXk%3D&portalId=43150471) ![](https://www.crossvergence.com/hubfs/Imported_Blog_Media/622101_803997.jpeg) There are five things to consider when trying to assess whether or not you picked the right UCaaS solution for your business. **Is the platform robust?:** on the surface they may all seem similar but it's best to choose a platform built explicitly for the Cloud. **Features and integrations:** you need to align the service features with your business needs and objectives. **Security and compliance:** security hardware, software, and expertise should be top notch. **Support and deployment:** depending on your business's size, you will need different levels of customization, support, and training--the faster and more straightforward the deployment, the more quickly you'll see ROI. **Reliability and disaster recovery:** can the vendor offer service availability in the event of a disaster? It's not out-of-scope to ask the vendor to provide reliability stats and disaster recovery plans. Lastly, it helps to know who the top dogs are in the UCaaS world in any given year, which is why it is worthwhile to check out the Gartner Magic Quadrant report. We'll be happy to discuss this annual rating tool with you and to help you to evaluate your current solution vs. any that might better suit your business. We can also help you to leverage new tools for your present platform. [![Ready for Tangible Business Outcomes?](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/43150471/interactive-162067817864.png)](https://www.crossvergence.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLThBpw0UIADTpu0uAo%2F%2BWcvB1nr8jMJrsNGYGfjlD22mjYHZy9W3fV6Me6iHNgOqjUksn8jaE%2FFVuXcaAkx9Zy21DMGEuxobZ7jW8FyaY5n%2Fr%2F818eeYoFExV3ZOS5RyN%2BwR0WrR62eg8LEchhjQ2iIYT0ecE0dauEbBi%2FcbK2iJQ%3D&webInteractiveContentId=162067817864&portalId=43150471) Share this post - Copy link - - - ![Crossvergence](https://www.crossvergence.com/hubfs/email/favicon-crossvergence.png) #### Crossvergence [Book Consult](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLIuES2CmKPkuvrOkOSwKH3skGRYHOM7A5Ulq41BwaQ7%2BroZL9N9NZQDDv8G921V019qUruLB52ihKh2%2B8zKu7dA8qRgiT3ku2%2BfXczxWXfcPnKKEH%2BglCImR27%2BMBZo3qyyVdrfVB6kpfASY25oeINutVnqYJ2JpxWmOwq2BkNICtb9%2BmeilXk%3D&portalId=43150471) #### Read More: ![3 Ways CCaaS and AI Are Transforming Customer Engagement](https://www.crossvergence.com/hubfs/Blogs/2024/3%20Ways%20CCaaS%20and%20AI%20Are%20Transforming%20Customer%20Engagement/crossvergence-feat-3waysCCaaSand%20AI.jpg) ##### 3 Ways CCaaS and AI Are Transforming Customer Engagement Customer expectations continue evolving, making it essential for businesses to adapt their service... [Read More](https://www.crossvergence.com/blog/3-ways-ccaas-ai-transforming-customer-engagement) ![Seven Frequently Encountered Challenges of Call Centers](https://www.crossvergence.com/hubfs/Imported_Blog_Media/832757_651911.jpeg) ##### Seven Frequently Encountered Challenges of Call Centers We aim to make the process of friction reduction for your customers as, well, *frictionless* as... [Read More](https://www.crossvergence.com/blog/seven-frequently-encountered-challenges-of-call-centers) ![Partner Vs. Carrier?](https://www.crossvergence.com/hubfs/Imported_Blog_Media/665328_137819.jpeg) ##### Partner Vs. Carrier? When looking for connectivity solutions, the options can seem endless. It will take a lot of... [Read More](https://www.crossvergence.com/blog/partner-vs-carrier) [![logo-crossvergence-white](https://www.crossvergence.com/hubfs/site-files/global/logo-crossvergence-white.svg "logo-crossvergence-white")](https://www.crossvergence.com/) Your strategic partner in transforming tech investments into tangible business outcomes. #### Industries - [Financial Services](https://www.crossvergence.com/industries/financial-services) - [Legal](https://www.crossvergence.com/industries/legal) - [Medical](https://www.crossvergence.com/industries/medical) - [Retail](https://www.crossvergence.com/industries/retail) - [Startups](https://www.crossvergence.com/industries/startups) #### Services - [UCaaS](https://www.crossvergence.com/services/ucaas) - [Contact Center](https://www.crossvergence.com/services/contact-center) - [Microsoft Teams](https://www.crossvergence.com/services/microsoft-teams) - [Internet](https://www.crossvergence.com/services/internet) - [SD-WAN](https://www.crossvergence.com/services/sd-wan) - [Lifecycle Services](https://www.crossvergence.com/services/lifecycle-services) - [Cybersecurity](https://www.crossvergence.com/services/cybersecurity) - [Mobility & IOT](https://www.crossvergence.com/services/mobility-iot) - [Data Centers](https://www.crossvergence.com/services/data-centers) - [Emerging Technologies](https://www.crossvergence.com/services/emerging-technologies) #### Company - [Our Company](https://www.crossvergence.com/our-company) - [Our Partners](https://www.crossvergence.com/our-partners) - [Careers](https://www.crossvergence.com/careers) - [Blog](https://www.crossvergence.com/blog) - [Contact Us](https://www.crossvergence.com/contact) ©2026 CrossVergence, Inc. All rights reserved  [Site Terms](https://www.crossvergence.com/terms-and-conditions) • [Privacy Policy](https://www.crossvergence.com/privacy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Crossvergence", "url" : "https://www.crossvergence.com/blog/author/admin" }, "dateModified" : "2023-11-02T22:26:45.816Z", "datePublished" : "2022-06-29T04:00:00.000Z", "headline" : "So you have a hybrid workspace now...", "image" : [ "https://www.crossvergence.com/hubfs/Imported_Blog_Media/622101_803997.jpeg" ], "mainEntityOfPage" : { "@id" : "https://www.crossvergence.com/blog/so-you-have-a-hybrid-workspace-now", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.crossvergence.com/hubfs/site-files/global/logo-crossvergence.svg" }, "name" : "CrossVergence" } } ```