Unified Communications and Collaboration (UC&C) is not a single tool or product, but a collection of solutions, which organizations implement to ensure that nearly all their technology works together, smoothly and securely, for near real-time collaboration. UC&C integrates diverse communication tools, such as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, and Web Conferencing, Audio Conferencing, and Video Conferencing, to interact together in a virtually seamless way.
Unified Communications and Collaboration Benefits
In today’s world, individuals within organizations find themselves working across vast geographies on a seemingly limitless number of devices that run a dizzying mix of platforms, software versions, and applications. Unified Communications and Collaboration wrangles these complex variables into a streamlined, easy-to-use interface that provides the following benefits:
Productivity - Teams can close the distance between their various members and work together over phone, mobile, desktop, laptop, and other devices in a unified environment.
Improve Flexibility and Responsiveness - Connect and communicate from virtually anywhere on nearly any device for better responsiveness and productivity.
Reduce Costs - Allow businesses to shift from a capital intensive to an operational-based model through hosted or cloud-based services. Cost of travel and logistics may also be reduced.
Improve Customer Satisfaction - Getting the right information to a customer at the right time is increasingly important. Make it easier and more seamless to get customers what they need when they need it.
Facilitate Collaboration - Your team can create and edit documents together, screen share, provide feedback quickly and seamlessly, and orchestrate all the tasks, people, and programs require to efficiently collaborate on projects.
Contact us today to help you determine which Unified Communications and Collaboration platform is right for you.