Business Technology Blog | CrossVergence

Unified Communications as a Service - Explained

Written by Crossvergence | Mar 14, 2022 4:00:00 AM

Connecting your employees so they can work effectively and take care of customers is essential to stay competitive in today’s world of Digital Transformation.

Our role is to minimize the time and effort it takes you to get the best outcomes for your employees, customers, and business overall. We are here to help you navigate the vast array of UCaaS providers (over 80 at last count) cutting through the marketing hype and pinpointing the right fit for your organization.

Top three ways to reach your clients

Playing nice with others - Not just us, but the UCaaS technology. So much of what slows down employees is searching for information. By evaluating the current workflows, we can suggest potential time savings with the right application integrations.  

Being inclusive - Legacy technology is not inclusive, UCaaS is, providing the same tools and benefits regardless of location. Inclusion of remote and mobile workers in a single, consistent solution makes all the knowledge and resources of the entire company easily accessible to solve problems and answer questions.

Knowing how far to push change - Seamlessly transitioning between messaging, voice and video/screenshare collaboration is awesomely powerful for the right users. But not all users are the same, we’ll help you deploy a solution that meets everyone where they are today and gives the just the right amount of push forward.

Contact us today to help you navigate the UCaaS landscape and determine which solution is right for your organization.