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    • …  
      • HOME
      • WHAT WE DO
      • HOW WE DO IT
      • WHO WE ARE
      • FEATURED BRANDS
      • BLOG
      • What We're Talking About
      • CONTACT US
      • Secure File Upload Form
    • HOME
    • WHAT WE DO
    • HOW WE DO IT
    • WHO WE ARE
    • FEATURED BRANDS
    • BLOG
    • What We're Talking About
    • CONTACT US
    • Secure File Upload Form
    • …  
      • HOME
      • WHAT WE DO
      • HOW WE DO IT
      • WHO WE ARE
      • FEATURED BRANDS
      • BLOG
      • What We're Talking About
      • CONTACT US
      • Secure File Upload Form
      • EXPERTS IN WHOLE BUSINESS TECHNOLOGY SOLUTIONS

        We fix the problems!

      • WHAT WE DO

        CrossVergence helps businesses make better choices when buying cloud solutions, hosted phones, telecom, and SDWAN from service providers. CrossVergence will help your business analyze, design, select a vendor, deploy the service, and provide ongoing support for the life of the service. We are technology brokers!

        photo of the Austin, Texas skyline from the east

        We offer unique knowledge across the service provider landscape to help you get to the root of existing problems and to develop a cohesive blueprint for your specific business needs.

         

        We'll assist you to select and manage options while minimizing costs. After we build a plan specific to your detailed business needs, we coordinate and centralize agreements, secure favorable terms and prices, and manage the order until complete, providing efficiency and efficacy for your long-term vision.

         

        Our Corporate Values

        • Authentic
        • Reliable
        • Progressive
        • Collaborative
        • Family

        We genuinely enjoy collaborating with our partners, our customers, and our suppliers to deliver the right customized solutions for your business. Let us share our knowledge, our relationships, and our passion in helping your business today.

      • HOW WE DO IT

        Discovery & Analysis

        We provide expert, unbiased evaluation of how technology can work for you and outline your best options toward that goal. We consult on existing service providers and infrastructure as well as new technology services.

        Design the Solution

        We identify the technology options that will deliver the best value and outcomes for your business. We act as architect and strategist to ensure cost-aware and efficient functionality for your entire range of needs.

        Choose the Vendors

        We help you select a set of services that effectively meet business requirements while minimizing cost. We consult on the available providers and all package options to ensure that you have a truly tailored solution.

        Deploy the Technology

        Our team provides project management for service deployment from contract submission to final sign-off for every vendor involved with your chosen solutions.

        Ongoing Vendor Support

        We coordinate with all involved departments within your organization to streamline and simplify technology solutions management and to help facilitate day-to-day vendor relationships.

      • WHO WE ARE

        Caricature portraits of Lance Akins, Marilee Parsons, and Rob Butler from the CrossVergence team set against an illustrated backdrop of Austin, Texas.

        LANCE AKINS

        I am one of the luckiest people alive. I have always been deeply interested in both relationships and the scale of things. And through Crossvergence I get to indulge in both as we help our customers and partners make and implement decisions that help grow and protect their business I enjoy the sense of accomplishment that comes from being part of a team where we fix problems for our clients every single day.

        MARILEE PARSONS

        As an ENTJ and experienced mom to teens, I've got the personality and skills that play well to my role. I manage all client orders, am proud of my prompt and thorough communication, handle the life-cycle management of services, and provide expert assistance and advising on all telecom matters (even those that we didn't install).

        ROB BUTLER

        I'm a multi-decade veteran of the internet infrastructure, data center, and technology industries. I help new clients find technology solutions that improve business processes. I enjoy teaching people how to do things and watching them put to use what they are learning. I love a good team and I believe anything is possible when we work collaboratively and ignore artificial boundaries.

        We value living in Austin; we raise our families here and are invested in our community. Austin is home. We have worked in the telecom and information technology (IT) space for the better part of 2 decades and knew we wanted to create something that would leverage what we have learned over the years.

         

        We are conscious about our contribution to the ecosystem that is telecom and IT, and to the local community we appreciate and enjoy so much.

        https://uploads.strikinglycdn.com/files/b55c7bb2-95dd-4e70-bad7-e46765cda127/CVXTREMEEXP3.pdf?id=324014

         

         

      • FEATURED BRANDS

        While we can work with hundreds of service providers, our experience has taught us that a few outstanding brands tend to consistently make our clients smile. We're happy to work with any service provider but below are a few brands we trust to satisfy our clients.

        AT&T, Spectrum, and CenturyLink

        Telecom Stuff: Internet, Voice, MPLS, SIP

        You can not run your business if critical bandwidth and voice service providers are not performing. The plumbing and pipes that provide the pathways for cloud applications should not be overlooked. Businesses must have reliable connections if they are going to have a strong superstructure.

        Velocloud, Silver Peak, and Versa

        SD-WAN

        Google Maps or Waze use real-time data and information from actual drivers to get you where you are going faster and smarter. Today’s SDWAN technology does this for the network. SDWAN benefits include prioritizing and controlling cloud connectivity and applications, network resiliency and reliability, and collapse environments using an all-in-one cloud firewall solutions.

        RingCentral, Mitel, and 8x8

        Hosted Voice (UCaaS)

        The telephone system has evolved from being a piece of hardware that lives in the walls of your organization to a cloud application. The telephone system now connects to your business applications and improves operational efficiency.

        talkdesk, Nice in Contact, and Five9

        Hosted Contact Center (CCaaS)

        Agents today are communicating by SMS support, video, social media, as well as instant messaging. Your agents need the best-in-class tools and the ability to work from anywhere.  A cloud contact center solution makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics.

         Equinix, tierpoint, and AT&T

         

        Security / IaaS / Data Center:

        Businesses need a service provider with an interconnected portfolio of capabilities—colocation, cloud, disaster recovery, managed and professional services. In the cloud and in data centers, business organizations need secure, reliable, and connected infrastructure solutions at the internet’s edge. Today’s IT environment is changing rapidly so businesses must be ready to quickly and flexibly adapt.

      • The Blog

        Thoughts, musings, and ruminations.

        Is Audio Conferencing Dead?
        2023年3月7日
        Audio conferencing has been around long enough that most of us can't remember a time without it....
        Exploring Multi-cloud & Hybrid Cloud
        2023年1月11日
        We talk a lot about cloud capability here at CrossVergence and, as technology evolves, the terms ...
        What do you need to know about securing IoT devices?
        2022年8月5日 · network security,data security,Cloud computing,IoT
          IoT devices are getting more diverse and expansive as technology advances. Securing a device...
        More Posts
      • What We're Talking About Right Now

      • Contact Us

        Don't be afraid to reach out. You + us = awesome.

        4301 Westbank Dr
        Austin, TX 78746
        888.407.1025
        888.407.1025
        hello@crossvergence.com
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      © 2022 CrossVergence, Inc. PS... We read the fine print too! Good job!

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