Core features of layered service:

  • Technology Design & Consulting
  • Services Provider Review & Sourcing
  • Fiber Maps
  • Contract Management & Negotiations
  • Implementation Oversight & Support
  • Invoice & Usage Audits
  • Life-cycle Transitions
  • Issue Resolution

We fix the problems! You take the credit!

Layered Service

IT Solution Providers across the spectrum are finding it difficult to manage your customers’ many disparate telecom and technology related service providers. And in today’s converged IT world, ignoring those services endangers your customer experience and your relationship with them.

Centralizing command and control for how you work with your customers’ service providers is essential in providing the reliable, consistent, predictable experience your customers expect. However, managing this part of your customer’s IT Services infrastructure is not an established expertise within most IT businesses. And the risk is simply too great to ignore this gap in service.

CrossVergence Layered Business Services augments your business expertise and support for all of your customers’ services that you do not already directly provide. We are your soup-to-nuts solution for one of the most frustrating challenges you face. Regardless of who procured the service or which provider is there now, let CrossVergence’s expertise and ingenuity turn your pain-point into a source of unique and lasting value.